98k Privacy Policy — Your Data Our Responsibility

1. Introduction

98k (https://98k.bio) is a trusted online gaming platform for players in Bangladesh. We believe the protection of your personal information is a fundamental right. This Privacy Policy clearly explains what kind of data 98k collects, why it is collected, how it is stored, and under what circumstances it may be shared with third parties.

By using our platform, you are considered to have read and accepted this Privacy Policy. This policy forms the foundation of trust between you and 98k. If you do not agree with any part of this policy, we ask that you refrain from using our platform.

2. What Data We Collect

98k collects only the information that is necessary. Collecting unnecessary or excessive personal data goes against our policy. A detailed breakdown of what we collect is provided below:

Information Collected at Registration

• Mobile Number: For account creation and verification.
• Full Name: For identity verification (KYC) purposes.
• Date of Birth: To verify your age (to confirm you are 18+).
• Password (encrypted): For account security — never stored in plain text.

Information collected during KYC verification

• National ID (NID) number or passport number.
• Photo of NID or passport (front and back).
• Selfie or live photo (if required).
• Proof of address (utility bill or bank statement).

Automatically Collected Data

• IP Address: For security and fraud prevention.
• Device Information: Device type, operating system, and browser.
• Login date & time: For account security.
• Cookies: To improve your platform experience.
• Gaming History: Bet amounts and win/loss records.

Transaction Information

• Mobile banking number (bKash/Nagad/Rocket).
• Deposit and withdrawal amounts and dates.
• Transaction ID & status.

3. How We Use Your Data

98k uses your personal data only for specific, legitimate purposes. Below we outline exactly why your information is needed:

4. Data Sharing Policy

98k never sells your personal data. However, limited information may be shared with third parties in specific circumstances:

• Payment Provider: Information required to process transactions with bKash, Nagad, and Rocket is shared with those providers.
• Game Provider: Gaming session data may be shared with the software provider of the Live Casino or slots game.
• Legal Obligations: 98k is legally required to provide information when ordered to do so by law enforcement authorities in Bangladesh.
• Fraud Prevention: Data may be shared with security agencies to detect fraudulent activity.

5. Cookie Policy

98k uses cookies on its website to enhance the platform experience and ensure security. Cookies are small data files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security — the platform cannot function properly without these.
• Functionality Cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: To understand which parts of the platform are used most (without identifying you personally).

You can block or delete cookies through your browser settings. However, disabling essential cookies may prevent certain platform features from functioning properly.

6. Data Security Measures

98k follows the highest industry-standard security practices to protect your data:

• 256-bit SSL Encryption: All data transmission across the website and app is encrypted.
• Password Hashing: Your password is never stored in plain text — bcrypt hashing is used.
• Firewall Protection: Our servers are protected by state-of-the-art firewalls and intrusion detection systems.
• Two-Factor Authentication (2FA): Using 2FA as an additional layer of security is strongly encouraged.
• Regular Security Audits: Our systems are regularly audited by independent third-party security experts.
• Restricted Access: Only authorized personnel can access user data, and all such access is logged.

7. Data Retention Period

98k does not retain your data longer than necessary. However, certain information must be kept for a specified period due to legal obligations:

• Account Information: Up to 5 years after account closure (as required by law).
• Transaction History: Up to 7 years for financial audit purposes.
• KYC Documents: Up to 5 years after verification.
• Gaming Log: Up to 1 year for dispute resolution purposes.
• Cookie Data: Typically expires within 30 days to 1 year.

After the retention period, your data is permanently deleted or anonymized so that you can no longer be identified.

8. Your Rights

You have the following rights regarding your personal data:

• Right to Know: You can find out exactly what data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
• Right to Restrict Processing: You can request that processing of your data be restricted for specific reasons.
• Right to Portability: You may request a copy of your data in a standard, portable format.
• Right to Object: You can object to your data being used for specific purposes.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

9. Protection of Minors

98k strictly prohibits account registration by anyone under 18. Age is verified at the time of registration and reconfirmed during the KYC process.

If we discover that a minor is using our platform, the account will be immediately closed and any collected data will be deleted. Parents and guardians should monitor their children's online activities.

10. International Data Transfers

Our servers may be located in various countries. If your data is transferred abroad, we ensure that the destination country maintains data protection standards equivalent to or higher than those in Bangladesh. All data transfers follow industry-standard contractual agreements and security measures.

11. Policy Changes

98k may update this Privacy Policy from time to time. For significant changes, you will be notified via SMS or platform notification. Updated policies take effect from the date of publication. We recommend checking this page regularly to stay informed of the latest terms.

12. Contact

If you have any questions or concerns about our Privacy Policy, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7
• Response Time: Usually within 24 hours