Safe Gaming

98kat Responsible Gaming
Fun Meets Safety

Gaming is about fun — and that fun should never become a burden. Responsible gaming is our top priority at 98k. Your control, your limits — we're always here for you.

18+ only Time management Bet limits Self-exclusion benefits
18+
Age verification confirmed
24/7
Support available
5
Safety tools
100%
Safe Gaming

Our Commitment

The Pillars of Responsible Gaming

98k believes gaming should always be about entertainment. Our safety tools are here to help you keep it that way.

Set Deposit Limit

You decide how much you deposit — on a daily, weekly, or monthly basis. Once a limit is set, any additional deposits will be blocked automatically.

Automatic controls
Session time limit

Decide in advance how long you'll play. When your set time is up, 98k will send you a break reminder or end the session.

Smart reminders
Self-Exclusion

You can block yourself from the platform for a set period or permanently. Once active, you will not be able to return on your own.

Instant Effect
Reality check

At set intervals, 98k will show you how long you've been playing and how much BDT you've spent — so you can make informed decisions.

Raising awareness
Cooling-Off Period

Take a break when you need one. 98k lets you pause your account for anywhere from 24 hours up to 6 weeks.

Temporary break
Expert support

If you're struggling with gambling addiction or emotional distress, our specialist team can help directly. Full confidentiality is guaranteed.

Confidential Support

Safety tools

Control at Your Fingertips

Bet limits

Set a maximum amount per bet

Time limits

Set Your Daily Playtime

Loss limits

Set a maximum loss limit

Gaming History

View your full transaction and gaming history

Self-exclusion

Close your account at any time


What Is Responsible Gaming and Why It Matters

Responsible gaming means using gaming purely as entertainment — not as a way to earn money or escape problems. At 98k, we want you to enjoy every session and be able to step back into normal life when it's over. It means playing within your financial means, respecting time limits, and seeking help when needed.

Thousands of players across Bangladesh enjoy gaming responsibly on 98k every day. That said, for some people, keeping gaming under control can become a real challenge. That's why we're here from the start — with the right tools and awareness to help you stay in charge.

Responsible gaming protection tools at 98k are free and available instantly. You can activate them directly from your account settings.

Signs of problematic gaming

It's not always easy to tell when normal gaming is becoming a problem. Ask yourself the questions below — if most of your answers are "Yes", it may be time to seek help:

1

Do you keep playing to try to win back your losses?

2

Do you feel restless or anxious when you think about cutting back on gaming?

3

Are you hiding your gaming from family or friends?

4

Is gaming affecting your work, studies, or family responsibilities?

5

Are you spending borrowed money or dipping into savings for gaming?

6

Keep setting limits but still struggling to stick to them?

If 3 or more of the above answers are "Yes", please contact our support team or activate the self-exclusion feature. We're here to help, not to judge.

How to Use 98k's Protection Tools

Deposit & Betting Limits

After logging in, go to "My Limits" to set a daily, weekly, or monthly deposit limit. Limits take effect immediately once set. To increase a limit, you'll need to wait 24 hours — but reductions apply instantly.

Session timer & reality check

In your settings, you can set a maximum play time per session. Before that time is up, 98k will send you a pop-up notification showing how long you've been playing and how much BDT you've spent. These reminders help you make informed decisions.

Self-exclusion process

If you feel you need a break from gaming, follow the steps below:

  • Go to the "Responsible Gaming" option in your account settings.
  • Click the "Self-Exclusion" button.
  • Choose your break duration — 1 month, 3 months, 6 months, or permanent.
  • Confirm — your account will then be deactivated automatically.
  • For permanent exclusion, please contact the support team.

While self-exclusion is active, 98k will not send you any promotional emails or SMS. We respect your decision.

How to build healthy gaming habits

Responsible gaming is more than following rules — it's a mindset. Keep these tips in mind and gaming at 98k will always be an enjoyable experience:

  • Set your budget in advance: Before each session, decide in your head how much you're willing to spend. Make sure losing that amount won't cause any financial stress at home.
  • Don't make decisions on impulse: Placing large bets out of anger or frustration after a loss is dangerous. Take a break and come back with a clear head.
  • Don't treat gaming as a source of income: 98k is an entertainment platform. Winning is a bonus — think of any losses as the cost of a good time.
  • Take regular breaks: Take at least a 10-minute break every hour. Stand up, drink some water, take a short walk.
  • Stop when it stops being fun: If you notice you've been playing for several hours straight and can't seem to stop — that's a warning sign.
  • Keep up other hobbies: Don't let gaming take time away from family, friends, sports, or other activities you enjoy.

Protection for Minors

98k strictly prohibits anyone under 18 from participating in gaming. Age is verified at registration and reconfirmed during the KYC process. Our advice to parents:

  • Use parental control software on your device.
  • Keep your 98k account password out of reach of children.
  • Make your child aware of the risks of online gaming.
  • If you have any concerns, contact our support team without delay.

Where to find support

Gaming addiction is a health issue, not something to be ashamed of. Reaching out for help takes courage. 98k is here for you and can connect you with professional support when you need it:

  • 98k Live Chat Support: 24 hours / 7 days — completely confidential.
  • Email: [email protected] — Response within 24 hours.
  • National Mental Health Helpline (Bangladesh): 16789
  • Kaan Pete Roi (Bangladesh): A voluntary organization offering mental health support.

Remember — asking for help isn't a sign of weakness. It's a sign that you care about yourself.

Are You at Risk?

Check in with yourself. If you feel you're losing control of your gaming, take action now.

Get help

Contact Us

We're always ready to help with any responsible gaming concerns.

24 hours / 7 days
18+

For adults only

Gaming at 98k is strictly restricted to players aged 18 and above.


FAQs

Responsible Gaming — Frequently Asked Questions

No, your account balance remains fully secure during self-exclusion. Withdrawals can be made at the end of the exclusion period — or, for permanent exclusion, through the support team.

Yes, reducing your deposit limit takes effect immediately. However, increasing your limit requires a 24-hour cooling period — so decisions aren't made in the heat of the moment.

Reach out to our support team directly. We'll advise you in complete confidence and help review your account if needed. We're here to help you resolve issues while keeping your family relationships intact.

At 98k, cooling-off periods are available from 24 hours up to 1 week, 2 weeks, 1 month, or 6 weeks. Your account will be inactive for the entire duration.

Yes, using safety tools won't exclude you from standard promotions. However, during self-exclusion or a cooling-off period, you won't receive any promotional communications — this is for your own protection.

Get Started Now

Play Responsibly, Enjoy Safely

Join 98k where fun and safety go hand in hand. Use our protection tools and game with complete peace of mind.

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